Browsing by Author "ASHISH PADUKONE 1NH24MC022"
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Item Enterprise Ticket Resolution Framework in Oracle Cloud Environment(NHCE, 2026) ASHISH PADUKONE 1NH24MC022This internship focused on understanding and working with Oracle Cloud ERP and enterprise business processes using modern cloud-based technologies. The primary objective was to gain practical exposure to real-world applications involving Oracle Cloud modules, ERP workflows, and system configurations. The internship was carried out at Mobilean Technologies Pvt Ltd, where various tasks were performed related to Oracle Cloud implementation and business process management. The work involved learning and applying key ERP processes such as Procure-to-Pay (P2P), Order-to-Cash (O2C), supplier management, and inventory management. Practical activities included creating entries, managing master and transaction data, and understanding inventory transactions and planning methods such as Min-Max planning. The internship also covered important areas like enterprise structure, procurement setups, approval workflows, and system configurations, which are essential for implementing ERP solutions. In addition, exposure was gained to real-world scenarios such as ERP implementation, production support, and handling client requirements. The internship also included understanding roles within ERP projects, workflow management, and how business operations are automated using Oracle Cloud. Basic knowledge of application development and hybrid app development concepts was also introduced, providing a broader perspective on modern technologies. Through this internship, valuable skills were developed in understanding enterprise workflows, system configurations, and practical ERP operations. The experience provided a strong foundation in Oracle Cloud and its real-world applications. In conclusion, the internship helped bridge the gap between theoretical knowledge and practical implementation, preparing for future opportunities in ERP and cloud-based systems.