Browsing by Author "Satish Kumar, Reddy"

Now showing 1 - 1 of 1
  • Thumbnail Image
    Item
    Churn Analysis and Plan Recommendation for Telecom Operators
    (2017-08-14T13:02:51Z) Thimma Nayudu, P; Adari, Sripallavi; Satish Kumar, Reddy
    Most industries where switching costs are prevalent, the landscape of activities is painted of Customers attrition or churn (Clients who want to switch or change their suppliers for various reasons). This phenomenon is ubiquitous in the telecommunication industry and every aspect related to it, leads to believe that it’s steeply growing. As the market is fiercely competitive, and the number of prepaid customers is increasing, it is vital that companies proactively tackle the defection of their customers by determining behaviors that might ultimately create churn.