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Item A Research Study on Customer Satisfaction on Service Delivery Towards Nisarga Electrical Pvt. Ltd(2016-08-09T12:00:28Z) Arun, Noel AGlobalization, privatization, liberalization are made world has a small village. The Indian marketplace is exposed to extensive competition. The marketplace experienced a modification and the regular customers have developed more responsive and demands better worth for money. The existing purpose of examining the “A research study on customer satisfaction towards Nisarga Electrical Pvt. Ltd.” tells the significance of the study is underlined by the fact the customer satisfaction is the essential to make the high customer loyalty. Today consumer electronic industry is also facing the rivalry from many other competitors. In today’s global competitive world customer is king. He has got numerous substitutions to choose. The conduct and the level of fulfillment of clients towards user electronics are different from persons to persons. To overcome this they have to deliver improved and quality services to the client’s so that the client’s should be happy and fulfilled with the service. The procedure of this research study was to gathering of data through structured questionnaire conducted with the customers in the various given area covers a sample size of 100 customers. The first chapter gives a brief introduction about the internship, topic chosen and the research methodologies. The second chapter gives a brief summary of industry and company profile. The third chapter is basically on the theoretical background and details on customer satisfaction. The fourth chapter is on the analysis on survey and graphical representation and interpretation. The last chapter is on the findings on survey and some suggestions that could be made as to introduce the customer satisfaction.