2015-16

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A Study on Employee Retention in Indian E-Commerce Firms with Special Reference to Bangalore City
(2016-04-21T06:51:03Z) Sabeena Sharon, S
Employee Turnover is the reduction in the number of employees. There can be many reasons for an employee to leave an organization, but high rates of employee turnover would have a negative impact as it may jeopardize efforts to attain organizational objectives. In addition, when an organization loses a critical employee, the effects on innovation, consistency in providing service to customers and timely delivery of services to customers may be affected badly. Employee turnover at a high rate may also hit the overall performance of the organization as it leads to the wastage of costs which are incurred in selection, training and accommodation for those employees. The rate of turnover varies from industry to industry. Though e-commerce industry is experiencing explosive growth, it has its own set of challenges when it comes to talent. . This paper aims to explain why ecommerce companies are facing highest attrition rate and the consequences of turnover on the e-commerce firms. The paper is compiled by using available content from the internet along with various newspaper articles and by referring research articles published on employee turnover. This paper also highlights some remedial steps that are to be taken to retain the employees and keep the attrition in control.