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Item PROJECT REPORT ON A STUDY ON CUSTOMER SATISFACTION AT ICICI PRUDENTIAL LIFE INSURANCE(NHC, 2025) ROSHAN PARUCHURI, B2015360Private insurance is a concept which is new and fast emerging in the world of insurance where changes have become a necessity for insurance companies to survive in this competitive environment not only from the public and private sector insurance companies but also from the foreign insurance companies. The objective of the research is to explore the various products, which a private insurance companies deals into, and the systematic process involved to match client requirements with the right kind of product. Through this research one of the main objectives is to explore the reason why most of the insurance companies are injecting private insurance as business profile to their set of service offerings. Though private insurance evolved in late 80's in Asia, in India it is not more than 8 years old. ICICI started it in Aug 2002 and since then it has been a remarkable success. Today there are enormous solutions to cater client needs but what suits best to a client is where private insurance fits in. Every client will have different needs, liking and preferences. So, a customized portfolio for every client is the need of the day. This research and project will highlight more on the product portfolio of ICICI Private Insurance, how they have changed or innovatively structured to be attractive and competitive.Item PROJECT REPORT A STUDY ON PERFORMANCE APPRAISAL(NHC, 2025) NALLAMOTHULA ROSHAN, B2015345The history of performance appraisal is quite brief. Its roots in the early 20th century can be traced to Taylors pioneering Time and Motion studies. But this is not very helpful, for the same may be said about almost everything in the field of modern human resources management. As a distinct and formal management procedure used in the evaluation of work performance, appraisal really dates from the time of the second World War – not more than 60 years ago. In many organizations- but not all- appraisal results are used, either directly or indirectly, to help determine reward outcomes. That is, the appraisal results are used to identify the better performing employees who should get the majority of available merit pay increase, bonus and promotions. By the same token, appraisal results are used to identify the poorer performers who may require some form of counseling or in extreme cases, demotion, dismissal or decreases in pay.Item PROJECT REPORT A STUDY ON RATIO ANALYSIS(NHC, 2025) NALLAMOTHULA ROHITH, B2015344Financial analysis is useful to identify the strengths and weakness of the firm by establishing a relationship between items of balance sheet and profit and loss account to compensate with the fast changes in the requirements of the financial effective, it is necessary to analyze the financial performance of the organization. The objective of the study is to analyse the profitability, solvency, liquidity of the bank. The report shows the data analysis and interpretation using financial ratios of liquidity, profitability, and solvency. The liquidity position of the bank is found to be favourable to meet its short-term obligations without any problem. The profit of the company is in a good position and the bank has a healthy financial performance.