A Study on Grievance Management System with Reference to “Bhavani Industries”
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Date
2020-10-09T11:54:13Z
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Abstract
Grievances happen in every workplace and manage them properly is important for maintaining a harmonious and productive work environment. Grievance management is all about how well the problems are addressed. It is very necessary in the present world. Now-a-days there are several companies who declare that their human resources are their most important assets and it is no more human resources but Human Capital. Hence these statements are to be verified whether it is true or not. This can be done by measuring how faster the employees problems are addressed and solved. If it is done faster, then it can be concluded by saying that the employee concern is significantly present in the organization. The grievances of the employees are related to the contract, work rule or regulation, policy or procedure, health and safety regulation, past practice, changing the cultural norms unilaterally, individual victimization, wage, bonus, etc. Here, the attitude on the part of management in their effort to understand the problems of employees and resolve the issues amicably have better probability to maintain a culture of high performance. Managers must be educated about the importance of the grievance process and their role in maintaining favourable relations with the union. Effective grievance handling is an essential part of cultivating good employee relations and running a fair, successful, and productive workplace. Positive labour relations are two-way street both sides must give a little and try to work together. Relationship building is the key to successful labour relations.
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RAJESH R N, 1NZ18MBA68